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TELECOMMUNICATIONS SERVICES DIVISION
Phoenix Business Solutions LLC is a DBE / WBE certified telecommunications installation and service contractor providing total turnkey support packages for small to large size, private and public organizations. Phoenix LLC assists these organizations in the development and implementation of a telecommunications strategy that enhances their business plans. We also work closely with building owners, real estate management firms and tenants in designing, installing and maintaining building communications infrastructures. Utilizing a staff of I.B.E.W. union service technicians with more than 70 years of experience in the telecommunications field, Phoenix LLC provides turnkey support to address a client’s total voice and data networking needs.
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THE PHOENIX BUSINESS ADVANTAGE
Organizations have options to addressing their internal and external telecommunication needs ranging from small independent shops to large telecommunication corporations. The smaller shops are limited in the breadth and width of service they can provide by their size and limited resources. Large telecommunication providers can offer a wider menu of services and support, but this service is not their primary product. Corporate support for the service may shift suddenly depending on changes in the market place leaving your organization vulnerable without support. In addition, the size and complexity of larger service companies also limits the personal attention demanded and needed by smaller clients. As such, smaller clients cannot always depend on developing and maintaining an open-ended relationship with these organizations. Phoenix Business Solutions LLC clients can be assured of continued support from a company that is familiar with their organizational needs, simply because this is our main business. We specialize in working with building owners, commercial real estate management firms and tenants in designing, installing and maintaining building communications infrastructures. Utilizing a staff of union affiliated service technicians with more than seventy (70) years of experience in the telecommunication field, Phoenix Business Solutions LLC provides turnkey support to address a client’s total voice and data networking needs. Phoenix Business Solutions LLC provides consulting, design, engineering, installation, training and continuing support for communication data networks.
Industry Experience:
- Correctional Facilities Healthcare Facilities
- Courthouses Hospitals
- Computer Centers Hotels
- Design/Build Industrial Facilities
- Elementary Schools Retail Office Facilities
- Universities Commercial Facilities
- Campus Environments Treatment Plants
- Warehouse & Distribution Centers Financial Institutions
Capabilities:
- Develop budgets for design/build projects
- Estimate new and renovation projects
- Present valuable engineering services to owners as cost effective solution to their specific needs
- Coordinate the installation with all responsible parties to reduce the possibility of design errors
- Install, test and certify all aspects of new or renovated low voltage projects
- Develop and maintain customer relationships with an emphasis on service
- State of the Art electronic testing equipment utilized by trained technicians
- Service vehicles
- Extended service coverage
- Technicians certified on Nortel’s Norstar & BCM equipment
- Technicians certified on Avaya’s Legends and Merlins systems.
Staff Experience:
- Consulting RCDD Engineer
- CAD Design Qualified Project Managers
- Certified Technicians Estimators
- Trained Telephone Switch Technicians Experienced Foremen
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PRIMARY STRENGTHS:
Phoenix Business Solutions LLC primary strength is its people:
- Phoenix Business Solutions LLC personnel are highly trained and experienced, capable of offering outstanding service and support for the latest technology including:
- IBEW Trained (BICSI certification, fiber optic certified, LAN certified)
- General Cable
- Ortronics
- Hubbell
- Panduit
- Corning Fiber (SIECOR) Certified
- Leviton Product and Cabling Certified
- With over 70 years of cumulative experience, Phoenix Business Solutions LLC management personnel are familiar with the Chicago and metro areas’ business environment and telecommunication infrastructure.
- The Phoenix Business Solutions LLC management team has an established working relationship with local union officials. This can translate into effective customer support.
- Phoenix Business Solutions LLC personnel have significant knowledge and expertise with local building codes and requirements as well as experience working with local code enforcement officials.
- The Management Team has developed relationships with key business managers in the Chicago area over the years, creating an extensive networking capability. Business relationships with local organizations include Cook County, Alcatel-Lucent Technologies, AVAYA, Brookfield Zoo, XO Corporation, IIT and OCE USA.
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Telecommunications Customer Service Summary
Tenant Individual Business
- Provide consultation on all business communication systems, including phone and computer interface systems.
- Design and implement plans for the company’s re-location, or expansion.
Building owners/Commercial Real Estate Firms
- Advise on selection of a communications vender, as well as, coordinate all telecommunications support activity for the building’s management and tenants.
- Provide one point of contact regarding all telecommunication needs for the groups’ portfolio.
- Installation of the building’s distribution cable.
- Building cable maintenance covering all tenant service calls including complete trouble analysis and restoration of service.
General Contractors:
Architectual Firms/Electrical Engineers
- Design and install raceway systems to house communication cable.
Telecommunication Consultants
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Assist in the design and installation of all voice data cable networks.
- Provide cabling requirements and handling of heavy cable requirements for individual moves, adds or changes based on client needs.
Normal service responses within 24 to 48 hours: call 708-388-1330; 24/7
Emergency service responses within 4 hours: call 708-388-1330; 24/7
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